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Tips on what steps to take should your insurance company go bust


The extreme turmoil in our economic state will be written into history books and the term “stability” and “financial institutions” will not be synonymous. One of the ways that many people manage potential financial risk in their life is through insurance. More than two-thirds of Americans own life insurance policies, nearly 85 percent of Americans have health insurance and more than 200 million people in the U.S. have auto insurance. So, what happens if your insurance company falters?

Fortunately, there are a number of precautions in place to protect you. A great case in point is American International Group (AIG), once the world’s largest insurer. While AIG did not actually go out of business, thanks to an $85 billion loan from the Federal Reserve, the prospect did raise fears in the minds of consumers. Following are the Better Business Bureau’s (BBB) answers to frequently asked questions on what happens to a policy-holder’s coverage if their insurance company goes out of business:

Q.: Who regulates the insurance industry?

A.: Insurance companies are regulated by state Departments of Insurance, which monitor the financial well-being of insurance companies headquartered in their state.


Q.: Will I still have insurance coverage?

A.: Insurance guaranty associations have been established in every state and are designed to protect policy-holders if their insurance company becomes insolvent. An insurance company must be a member of the guaranty association for every state in which it does business. If a company becomes insolvent, the insurance guaranty association ensures continuation of coverage.

Q.: What about any claims?

A.: The laws vary from state to state. However, most life and health guaranty associations provide coverage at limits of at least $300,000 for life insurance death benefits, $100,000 for life insurance cash surrender values, $100,000 for annuity withdrawal or payment values, and $100,000 for health insurance benefits. Most property/casualty guaranty associations provide coverage on a per-claim basis for personal injury and property damages up to $300,000 and provide full benefit coverage for workers’ compensation claims.

Q.: Should I switch insurance companies?

A.: The BBB and some state insurance regulators are finding that unscrupulous agents are advising policy holders to pull out of AIG and/or other insurers and switch to different companies. Consumers should know that such sales pitches are at best suspect, and may, in fact, be illegal. Before making any changes to insurance plans, consumers should consider several factors. There may be cancellation fees when changing auto or homeowners insurance firms. Consumers can also expect that there may be higher premiums associated with any new life insurance policy, particularly if they are now several years older than when the policy began or if they now have any health issues.

(Johnson is president and CEO of the Better Business Bureau serving the greater Eastern and Northeastern Pennsylvania region)



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