Dear Abby: I work retail and have bipolar disorder. (I have been stable for nine years.) A few Christmases ago, a customer called me “hateful” because I wished her a Merry Christmas. (She doesn’t come into the store anymore.) My manager and co-workers explained that she was in a bad mood that day, and it wasn’t my fault.
Due to my illness, I am obsessed with thoughts that it will happen again during the holidays and I won’t know what to say or how to react, or I’ll think it’s my fault. Worse yet, I no longer want to say “Merry Christmas” again, although I will try. Do you have any advice in case I get another bad reaction? — Greeting In The East