A newly constructed coffee bar is seen at the home of Mike and Cherie Jacobs, who renovated their 40-year old home in Annandale, Virginia, in 2015.

Andrew Wynn is director of Hippo Home Care, which helps homeowners proactively care for their homes to catch issues before they become costly repairs. Homeowners talk virtually with a home expert to troubleshoot. If a project requires professional service or repair, Hippo Home Care can help book a vetted provider for a fixed price.

Before founding Sheltr, which was acquired by Hippo Insurance and is now Hippo Home Care, Wynn worked at Instacart. He joined staff writer Jura Koncius last week for The Washington Post’s Home Front online chat. Here is an edited excerpt.

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